Matt's Expertise


Matt's interactive keynote presentations have engaged and energized audiences of all shapes and sizes. Topics include Leadership, Customer Service, Employee Motivation & Teamwork.


You may have heard that Matt wrote a book... he also writes a blog focused on leadership and employee engagement, and offers a monthly newsletter chock full of even more leadership goodness!


Training: to make proficient with specialized instruction and practice.  Matt facilitates customized training programs designed to build knowledge and skill through insightful conversations and engaging exercises.


How many professional sports teams have a coach?  All of them. Everyone needs a little help and guidance now and then, and often the most lasting and sustainable change is the one you make for yourself... with a little help.

Business Optimization

Partnering with Amusement Advantage Guest Experience Solutions, Matt helps businesses get the most out of their mystery shopping reports. He focuses on finding actionable trends for leaders to increase overall service levels.

Team Building

There may be no 'I' in team, but there are a lot of individuals with concerns for their own well being. We get to the heart of the matter to find out what makes your team tick and how to get them working toward the same goal.

What do you need? Call today and Matt will help you figure it out!

Partial Client List:

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